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OTC Admin Staff and Distance Ed Coordinator Recognized

At a recent staff meeting, Amanda Morris, OTC Distance Education Coordinator and Webmaster, was presented with a certificate of award for her outstanding community service. Dr. Gail Thaxton (left) nominated Morris for the State of Georgia Public Employee Community Service Award and stated that Morris is most deserving of this honor.

Thaxton described Morris as having a positive impact on the Waycross/Ware County community by fostering philanthropy and community leadership, pride, and growth.

As a member of the Waycross Service League (WSL), Ms. Morris has touched many lives. In 2006, Ms. Morris was the WSL publicity chair and the Ways & Means chair. She helped with the Whale of a Sale and helped organize the Sally Foster fundraiser. In fact, at the end-of-year meeting, Ms. Morris was recognized with over 100 hours of volunteer service for the league.Dr. Gail Thaxton and Amanda Morris

In addition, Ms. Morris has made significant contributions to the growth and appeal of Waycross through her talents and training in technology. She created or began building, in 2006, websites for several community organizations and events.

As a member of the Main Street Waycross Steering Committee, she promoted the community by designing and distributing the monthly newsletter for the committee and by organizing the fall 2006 Art Walk. She helped with the beautification project for downtown Waycross and was an active member of the 2006 parade committee.

Ms. Morris was also the 2006 president of the Okefenokee Track Club. She helped organize the Swamp Run and the Wag-a-thon, a cooperative event between the track club and the Humane Society.

Also in 2006, Morris served on the Leadership Waycross Steering Committee. She helped select the 2007 leadership class, she organized their orientation day, and she created their leadership notebooks. In 2006 alone, she volunteered over 200 hours to community service, continuing to execute her duties professionally and exceptionally at Okefenokee Technical College as the Webmaster and Coordinator of Distance Education. She is most deserving of this award.

The OTC Administrative Staff received accolades and certificates of award for customer service “above and beyond” in 2006. The group was nominated by OTC President, Dr. Gail Thaxton, for the State of Georgia Public Employee Customer Service Award. Certificates were presented to (Front: L to R) Angie Crews, Cheryl Dryden, Dr. Gail Thaxton, Shayvon Williams-Broady, Lisa Barnes, and Pamela Farr (Back: L to R) Beverly Harrell, Jackie Harrison, and Cynthia Linder. Glenna Pearson was not available for photo.Administrative Services Staff

According to Thaxton, the Administrative Services staff at Okefenokee Technical College deserves statewide recognition for their exceptional customer service during the 2006 PeopleSoft upgrade. This team of nine women never “dropped the ball” as they faced interruptions and delays with their operating software for over four months.

The department managed and maintained the college’s accounting services without complaint or hostility during a time when most people would have given up and gone home. Said Thaxton, “In fact, it is a testament to their character and teamwork that every one of them stuck it out.”

The entire department was locked out of their primary software program for two weeks during the end of the fiscal year, the busiest time of the year. Every instructor, vice-president, director, and staff member put in calls to them requesting end-of-year budget information.

Without a hitch, the administrative services staff manually pulled reports and tirelessly calculated expenditures to get everyone the information that they needed in order to make responsible budget decisions. Procedures that usually took 30 minutes for them took much longer.  

Once the PeopleSoft upgrade was completed, the department had additional opportunities to practice character-building activities that require patience and determination. For example, many of the reports had bad information due to quirks or glitches in the software.

Most importantly, though, the college received a clean audit report; customers, internal and external, continued to give positive anecdotal reports about the services of the accounting office; and the group met the budget and accounting needs of the college. Thaxton closed her remarks with, “I considered it a privilege to nominate them for the Georgia Public Employee Customer Service Award.


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