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Computer Support Specialist, Diploma

Program Description
The Computer Support Specialist program is designed to provide students with an understanding of the concepts, principles, and techniques required in computer information processing.  Program graduates are qualified for employment as computer support specialists.

Program Length
A minimum of 90 credit hours is required for graduation.
A full time student can expect to complete requirements in 5-6 quarters

Salary Range
$20,000 to $25,000 average

Career Opportunities
Graduates are eligible for employment for the areas of help desk, PC repair technician, software specialist, and technical support specialist.

Career Traits/ Requirements
A person pursuing a Computer Support Specialist diploma should show initiative, be willing to continue education as technology advances, be interested in computer application software, be organized, have the ability to multi-task, display a professional appearance, possess a strong work ethic, and have a desire to work in the office environment.

Program Courses

General Education

18

ENG 1010

Fundamentals of English I

5

ENG 1012

Fundamentals of English II

5

MAT 1013

Algebraic Concepts

5

EMP 1000

Interpersonal Relations and Professional Development

3

Occupational Education

50

SCT 100

Introduction to Microcomputers

3

CIS 103

Operating Systems Concepts

6

CIS 105

Program Design & Development

5

CIS 106

Computer Concepts

5

CIS 1140 or
CIS 2321

Networking Fundamentals
Introduction to LAN and WAN

6

CIS 122

Microcomputer Installation & Maintenance

7

CIS 127

Comprehensive Word Processing and Presentation Graphics

6

CIS 2228

Comprehensive Spreadsheet Techniques

6

CIS 2229

Comprehensive  Database Techniques

6

Electives

22

CIS xxx

Language Elective (CIS 124 or CIS 157)

7

CIS xxx

Electives

15

Total Required Credits for Graduation

90
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