Okefenokee Technical College 2012-2013 Catalog
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Student complainants are encouraged to seek informal resolution of their grievances or concerns. If the informal process does not result in the resolution to the satisfaction of the complainant, the complainant may utilize the formal complaint procedure.
Formal Complaint Procedure
The student must file a formal written grievance in the office of the Equity – Title VI Officer, Vice President for Student Affairs, within 15 business days of the incident being grieved with the following information:
If the complaint is against the VPSA, the complaint shall be filed directly with the President. An investigation will be conducted and a written response returned to the student within 15 business days. A final written appeal may be submitted to the OTC President within 5 business days of receiving the response. The appeal will be decided based entirely on documents provided by the student and procedure administrator; therefore, the student must ensure all relevant documents are provided with the appeal. At the President’s discretion, the appeal may be reviewed by the President or by a cross-functional committee appointed by the President comprised of 5 members, to make the final decision within 10 business days.